Reporting Service

Apply SFTP

1.Whitelist the IP Address: The customer selects SFTP Parameter under the Setting Tab in the TripLink Portal, click the Add IP whitelist button to add ip address, if you have multiple IP addresses, enter each IP on a new line

2.Email Push: After the IP address is approved, an email containing detailed SFTP information will be sent to both the authorized administrator and the technical contact in 1-2 working days.

Report Categories

TripLink provides customers with various dimensional reports. Each report type is located under the SFTP path /production/report/xxx (please contact the TripLink business team to confirm the exact path). Clients can select the desired type and frequency.

Name	Type	Frequency	Filename Format
Settlement Report	SETTLEMENT_REPORT	Daily Weekly Monthly	ST001_2023-02-02.csv ST010_2023-02-06.csv ST100_2023-02-01.csv
Cycle Settlement Report	CYCLE_SETTLEMENT_REPORT	Billing Cycle	CST001_2023-02-01.csv
Billing Report	BILL_REPORT	Billing Cycle	SS001_2023-02-01.csv
Authorization Report	AUTHORIZATION_REPORT	Daily	VA001_2023-02-01.csv
Card Issued Report	CARD_ISSUED_REPORT	Daily	OV001_2023-02-01.csv
Repayment Report	REPAY_REPORT	Daily	VPMT001_2023-02-01.csv
Dispute Report	CHARGEBACK_REPORT	Monthly	NATC100_2023-02-01.csv
VCC Charge Report	VCC_CHARGE_REPORT	Daily	TUP001_2023-02-01.csv
Authorization Fee Report	AUTH_FEE_REPORT	Daily	AF001_2023-02-01.csv
Funds Detail Report	FUNDS_DETAIL_REPORT	Daily	FU001_2023-02-01.csv
Exchange Report	EXCHANGE_REPORT	Daily	RFX001_2023-02-01.csv
Rebate Report	REBATE_REPORT	Monthly	RB100_2023-02-01.csv
Expense Detail Report	EXPENSE_DETAIL_REPORT	Monthly	EX100_2023-02-01.csv

Report Trigger Methods

1. The customer actively initiates a report request under the Reporting Service menu in TripLink's client portal.

2. The system automatically initiates reports based on the customer's configured reporting settings.

Report Delivery Methods

1.Portal Download: Reports generated from active customer requests in the TripLink client portal can be downloaded directly after generation.

2.Email Push: After generation, the report file is sent as an email attachment to the customer's configured recipient address. Note: Email delivery has a size limit (15MB). Files exceeding this size must use SFTP.

3.SFTP Push: Files are delivered to the customer's directory in the format: /production/report/[Report Type]/[Filename]. Example path for the customer has card issued report :/production/report/CARD_ISSUED_REPORT/OV001_2022-06-15.csv